Privacy Policy
Last update: 09/25/2024
1. Introduction
The purpose of this Privacy Policy is to inform you about how Alchimysteres (hereinafter “we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our website www.alchimysteres.com (hereinafter “the Site”).
We are committed to respecting your privacy and protecting your personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
2. Personal data collected
We collect personal information that you provide directly to us, such as:
Full name
e-mail address
Telephone number (if applicable)
Payment information (when subscribing to paid services or packages)
IP address, cookies, connection and browsing data (via analysis tools)
This information is collected during the following events:
Creation of an account on Alchimysteres
Subscription to monthly services or alchemical forms
Use of the Laboratory section and consultation of operating procedures
Subscription to our newsletter or other communications
Browsing the site, accepting cookies
3. Use of collected data
The personal information collected is used for the following purposes:
To give you access to the different formulas (Initiate, Master, Adept)
process your orders, payments and monthly subscriptions
To personalize your experience on the Site and offer you tailored content
Allow you to ask IAlchimiste questions based on your credits
Inform you about news, events, or publications related to alchemy
Improve our services and the operation of the Site
4. Data sharing
We do not share your personal data with third parties, except in the following cases:
Service providers: Partners for Site hosting, payment processing and marketing services (these service providers are subject to the same confidentiality rules).
Legal obligations: If we are obliged to disclose information by virtue of a legal or judicial request
5. Data retention period
Your personal information is kept for as long as necessary for the following purposes:
Account data: until your account is deleted or after 3 years of inactivity.
Transaction data: retained for 5 years to meet legal obligations
Browsing data and cookies: duration in accordance with cookie management standards.
6. Users' rights
You have the following rights concerning your data:
Access: View the information we hold about you.
Rectification: correct inaccurate or incomplete data
Deletion: request the deletion of your data under certain conditions
Restriction of processing: Restrict the use of your data in certain casesPortability: Obtain a copy of your data in a readable format or transfer it to another service provider
Opposition: Refuse the use of your data for marketing communications.
To exercise these rights, please contact us at contact@alchimysteres.com.
7. Cookies and tracers
Alchimysteres uses cookies to :
Improve navigation on the Site
Analyze traffic
Offer specific functionalities, such as credit tracking and access to the Laboratory section.
You can deactivate or manage your cookie preferences via your browser settings, but this may affect certain Site functionalities.
8. Data security
We take appropriate security measures, both technical and organizational, to protect your personal data. This includes the use of SSL certificates for online transactions, firewalls, and encryption of sensitive information.
9. Changes to the privacy policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an update date. We encourage you to check this page regularly.
10. Contact
If you have any questions or concerns about our Privacy Policy or the use of your data, please contact us at contact@alchimysteres.com.